Opening Hours and Info

Find current opening times, holiday closures, restaurant hours and more.

BallinStadt - Timings

Images by BallinStadt - Emigrant Museum Hamburg (Google Maps)

BallinStadt Museum

Summer season (1 March – 31 October)
Tuesday to Sunday, 10:00 AM – 6:00 PM
Last admission: 5:00 PM

Winter season (1 November – 28/29 February)
Tuesday to Sunday, 10:00 AM – 4:30 PM
Last admission: 3:30 PM

Closed: Mondays, 24 December and 31 December
Public holidays: Open with normal hours

Restaurant "Nach Amerika"
Tuesday to Sunday from 11:30 AM until the museum closes. Hot food until 5:00 PM in summer and 4:00 PM in winter.

Note: Check the date picker when booking your tickets to make sure the museum is open on your chosen day.

The BallinStadt Hamburg Emigration Museum

Highlights

Walk through three expansive exhibition areas showcasing emigrant stories.

Discover authentic recreations of living quarters and sleeping rooms from over 100 years ago.

Examine the world’s largest collection of passenger records dating from 1850 to 1934.

Utilize family history research facilities with expert support in partnership with a major genealogy center.

Experience powerful photographic displays capturing the emotions of migrants.

How Much Time to Spend at BallinStadt Museum?

Plan for about one to two hours. That gives you time to walk through all three houses, try the interactive displays and the Simmigrant game, and follow the smartphone audio guide at a comfortable pace.

If you'd like to trace your ancestors at the free family research terminals, or you're visiting with children following Jette the museum rat, allow a little longer.

Arrive early enough to finish before closing: last admission is 5:00 PM in summer (1 March – 31 October) and 3:30 PM in winter (1 November – end of February).

FAQs

What are the opening hours of BallinStadt?

From 1 March to 31 October, BallinStadt is open Tuesday to Sunday from 10 a.m. to 6 p.m. From 1 November to the end of February, it's open Tuesday to Sunday from 10 a.m. to 4:30 p.m.

Is BallinStadt open every day of the week?

No. BallinStadt is open Tuesday to Sunday and closed on Mondays. It's also closed on 24 and 31 December.

When is the last entry allowed at BallinStadt?

Last admission is one hour before closing: 5 p.m. in summer and 3:30 p.m. in winter.

Are the timings different on public holidays?

No. The museum is open on all public holidays with its normal hours. The only exceptions are 24 and 31 December, when it's closed.

How long does a typical visit to BallinStadt take?

Most visitors spend one to two hours. Allow extra time if you want to research your family history or you're visiting with children.

Are there any seasonal changes to the opening hours?

Yes. From 1 March to 31 October the museum closes at 6 p.m.; from 1 November to the end of February it closes at 4:30 p.m.

Can I buy tickets onsite during all opening hours?

Tickets are sold at the museum until the ticket desk closes, one hour before closing time. Booking your tickets here in advance secures your preferred date.

Are guided tours scheduled at specific times?

The smartphone audio guide, in German, English, French or Polish, is available whenever the museum is open, so you can start any time. Groups and school classes can arrange their visit directly with the museum.

This website sells official tickets for this venue. Please note, however, that it is not the official website of the venue.

The images and videos on this website may contain visual elements that have been created or enhanced using AI technology. They are provided for illustrative purposes only.